Refund policy

**Return and Refund Policy**

All sales are final. Due to the nature of our products, we do not accept returns, exchanges, or provide refunds on final sale items. Please review your order carefully before completing your purchase.

**Return Rules Summary:**
- Returns accepted within 14 days of purchase.
- Free return shipping.
- 12% restocking fee on all returned items.
- No returns accepted on final sale items.

If you receive a damaged or defective item, please contact us within 48 hours of receiving your order. We will review the issue and, if applicable, provide a replacement or store credit at our discretion. Please note that we may require photo evidence of the damaged or defective item.

**Exceptions:**
- Damaged or defective items (must be reported within 48 hours of receipt)

To report a damaged or defective item, please contact us at support@zensapcevlogs.com with your order number and a description of the issue.

Thank you for understanding and supporting our store policies.